Privacy Policy
Privacy Policy
Last updated: September 17, 2026
CleanCraftHome respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit cleancrafthome.com, make a purchase, contact us, subscribe to marketing communications, or otherwise interact with our store.
Information We Collect
When you use our website or place an order, we may collect information such as your name, billing address, shipping address, email address, telephone number, order details, products purchased, IP address, browser/device information, and information about how you interact with our website.
Payment information is generally processed through our ecommerce and payment-service providers rather than stored directly by CleanCraftHome.
How We Use Information
We may use personal information to process and deliver orders, collect payments, provide order and shipping updates, respond to customer-service requests, process returns or refunds, prevent fraud, improve our website and products, maintain website security, and comply with applicable legal obligations.
If you choose to subscribe to promotional communications, we may also use your contact information to send product updates, cleaning tips, offers, and other marketing communications. You may unsubscribe at any time through the unsubscribe link provided in our emails.
Shopify and Service Providers
Our store is powered by Shopify. Shopify and other service providers may process information on our behalf to provide ecommerce hosting, checkout, analytics, fraud prevention, order processing, and related services.
Depending on the payment option selected at checkout, payment information may also be processed by third-party providers such as PayPal, Klarna, credit-card processors, or other available payment providers.
These third parties process information according to their own privacy practices.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, and similar technologies to operate the store, remember preferences, understand website traffic, improve user experience, prevent fraud, and measure the effectiveness of marketing.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of the website.
Sharing Personal Information
We may share personal information with service providers only when reasonably necessary to operate our business, including ecommerce platforms, payment processors, shipping and logistics providers, analytics providers, customer-support providers, and professional advisers.
We may also disclose information where required by law, to respond to lawful requests, protect our rights, prevent fraud, or complete a business transaction such as a merger or sale.
We do not sell personal information simply in exchange for money.
International Processing
Because we operate an online store and may work with international service providers, your information may be processed or stored outside your country of residence.
Where required, we take reasonable steps to ensure appropriate safeguards are used.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including completing transactions, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal obligations.
Your Privacy Rights
Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, deletion, or a copy of certain information, and the right to object to or restrict certain processing.
You may contact us to submit a privacy request.
We may need to verify your identity before completing certain requests.
Children’s Privacy
Our products and website are not intended to collect personal information knowingly from children where parental consent is legally required.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.
The updated version will be posted on this page with a revised “Last updated” date.
Contact
For privacy questions or requests, contact:
CleanCraftHome
Email: support@cleancrafthome.com